Here are answers to many of the common questions we receive at Pain Specialists of Greater Lehigh Valley.
- How Will I be Evaluated?
As a new patient, you will be asked to complete a questionnaire about your medical history and problems. We'll also want to know about the impact of pain on you, your family and your lifestyle. After reviewing your history, our specially trained pain management team will do a thorough examination. Throughout the process, your questions and concerns will be addressed with care and sensitivity.
- What Medical Problems Benefit from Treatment?
- Acute pain following injury, trauma or surgery.
- Chronic pain in the neck, shoulder, back, leg or hand.
- Head and facial pain from headaches or TMJ syndrome.
- Pain resulting from cancer
- Pain after nerve injury
- What Specific Treatments are Available?
Many different types of treatments are offered at our pain centers. What we prescribe for you may include any combination of the following, depending on the nature or cause of your pain:
- Medication management
- Psychological support and stress management
- Biofeedback and relaxation therapy
- Behavior modification
- Exercise and physical therapy
- Nerve blocks
- Evaluation for spinal cord stimulation
- Epidural injections
- Evaluation for spinal infusion therapy
- What are the Goals of our Pain Medicine Program?
In conjunction with your physician pain specialist, you'll develop a set of personal goals. Some common goals include:
- Alleviating your pain or making it tolerable.
- Regaining control of your life.
- Reducing feelings of anxiety, frustration, anger and depression.
- Improving relationships with friends and family.
- Increasing physical and social activity.
- Developing realistic lifestyle and career goals.
- What Role Does My Primary Care Physician Play?
Your primary care physician is the single most important medical professional when it comes to your overall health and well-being. Your doctor may be able to handle your pain problem in the familiar surroundings of his/her office. If, however, your doctor feels that your problem is outside of his/her expertise, he/she can refer you to Pain Specialists of Greater Lehigh Valley.
Your primary care physician needs to contact our office to refer you and arrange an initial visit. However, your doctor's role in your health care does not end when you enroll in our program. We'll continue to work closely with your doctor, providing updates on diagnosis, treatment and progress.
- What Forms of Payment are Acceptable?
Pain Specialists of Greater Lehigh Valley participates with numerous insurance plans. Please contact our office to confirm our participation with your carrier. We also handle worker's compensation cases and IMEs. Personal checks, MasterCard, Visa and Discover cards are accepted. Please call our Business Office at (610) 402-1757 regarding questions about the physician's bill or to make payments using your charge card. Our billing office is available between 8:30 am and 4:30 pm, Monday through Friday.
- What Insurance Carriers Do We Accept?
- Amerihealth 65
- Amerihealth Administrators
- Capital Blue Cross
- Choice Plus
- Health America/Health Assurance/Coventry
- Highmark Blue Shield
- Independence Blue Cross
- Keystone East
- Keystone Health Plan Central
- No Fault Claims
- Out of state BlueCross/Blue Shield Plans
- Railroad Medicare
- Secure Horizon Medicare
- Senior Blue
- Sterling (Medicare)
- United Healthcare
- Valley Preferred
- Workers Compensation Claims
- How Can I Schedule an Appointment?
- What if I Can't Keep My Appointment?
Because we have many patients who are in critical need of being seen by our doctors, it is very important that you keep your appointments. If you must change or cancel a scheduled appointment, we request that you notify our office at least 48 hours in advance, unless an emergency arises. If you fail to do so, your account will be charged the full amount of an office visit. Your insurance carrier will not cover this type of charge.
- What if I Have Questions Between Appointments?
We encourage you to take an active role in your treatment. If you have questions about your diagnosis, treatment or care plan, please call us. The staff is available to assist you or to consult with your doctor, if necessary. And, when specifically requested, a staff member will return your call as soon as possible.